Had my first Jax-based taxi experience in years the other day. Forgot about Uber, so I called Gator City because it was the only number I knew without looking it up. I was told it'd be 15 minutes or less; after 30 minutes of nothing, I called again, only to be told it would still be 15 minutes or less. Another 10 minutes passed, I get a call from the driver who was irate that I wasn't where in Baymeadows I said I'd be. Never mind that I was in Mandarin, never mind that the street address was in Mandarin, never mind that she recited the exact street address which indicated she wasn't completely clueless. Annoyed at having to wait so long and furious that she was taking this attitude with me, I start yelling at her, to which she was says if I had called from the Starbucks phone (I was at a Starbucks) rather than my cell phone, none of this would have happened. Rather than ask her what the hell was she talking about, I hung up. Called Gator City again and canceled my ride, even though I doubt the assigned driver was going to come anyway after our row.
Then I tried Uber. The ride arrived in less than 10 minutes. A+ will use again.
EDIT: Jeez, typing that I found myself still getting angry over my Gator City experience, two days removed from it.